Notifications and alerts

Send the right message with a clear record.

SchoolSync communication is planned around approved WhatsApp dues alerts, email receipts, school notices, recipient preferences, previews, delivery status, and responsible retries.

Delivery queue

Preview before sending.

The recipient, purpose, template, variables, approval, cost, and outcome should be visible.

WhatsApp duesEmail receiptsSchool noticesDelivery history

Planned capabilities

Communication is a workflow, not a send button.

01

WhatsApp dues alerts

Filter eligible accounts, select an approved template, preview variables, confirm recipients, and send through a configured provider.

02

Email receipts

Send the finalized receipt to an approved address and retain provider reference, status, time, and failure reason.

03

School notices

Audience scope by campus, class, section, role, or person, with scheduled delivery and controlled templates.

04

Preferences and consent

Approved destinations, language, channel preferences, opt-out state, guardian relationship, and school policy.

05

Delivery operations

Queued, sent, delivered, failed, retried, skipped, and opted-out states with provider evidence.

06

Cost and abuse controls

Recipient count, estimated provider cost, rate limits, duplicate suppression, approval threshold, and batch cancellation.

Dues reminder flow

From an outstanding balance to a traceable delivery.

01

Select

Filter by campus, class, due date, balance, and reminder eligibility.

02

Preview

Review recipients, template, variables, channel, and estimated cost.

03

Approve

Confirm the batch under the school's role and approval rules.

04

Track

Monitor delivery, failure, retry, opt-out, and provider references.

Before activation

Provider and policy decisions.

Provider

Approved WhatsApp Business provider, template process, webhook verification, retries, pricing, and support.

Recipients

Which guardian receives which message, through which verified number or address, in which language.

Privacy

Minimum content in messages, protected links, retention, consent or approved basis, preferences, and grievances.

Operations

Batch approval, cancellation, rate limits, cost caps, delivery reconciliation, and incident handling.

What do parents need to receive, and when?

Help define useful reminders without creating noise or exposing unnecessary data.

Discuss communication